Responsible Gaming

Gaming Should Be Entertainment

Online gambling and casino gaming should be enjoyed as a form of entertainment only. It is important to remember that casino games are games of chance, and the house always has a mathematical advantage. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Only gamble with money you can afford to lose, and set realistic expectations about your gaming experience.

Age Verification

All players must be at least 18 years of age (or the legal age of majority in their province) to participate in online gambling in Canada. It is your responsibility to ensure you meet these age requirements before engaging in any gaming activity. We strictly prohibit access to our services by anyone under the legal age of gambling in their jurisdiction.

Warning Signs of Problem Gambling

If you recognize any of the following warning signs in your own behavior, you may be developing a gambling problem:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding your gambling activities from family or friends
• Feeling anxious, irritable, or guilty about gambling
• Using gambling to escape problems or relieve stress
• Borrowing money or going into debt to gamble
• Neglecting work, school, family, or social responsibilities
• Lying about the amount of time or money spent gambling
• Unsuccessful attempts to reduce or control gambling
• Experiencing physical symptoms like sleep disturbances or headaches related to gambling

If you identify with any of these signs, we strongly encourage you to seek help immediately.

Self-Help Tools & Player Controls

Responsible gaming operators provide tools to help you maintain control of your gambling. Common tools include:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a given period
• Reality Checks: Receive reminders about how long you've been playing and how much you've wagered
• Session Time Limits: Set automatic session timeouts to prevent extended play
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling platforms
• Account Closure: Permanently close your account if needed

We recommend using these tools proactively, regardless of whether you currently feel you have a problem. They are designed to help you gamble responsibly.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations that provide confidential support:

Canada

• Responsible Gambling Council (Ontario)
  www.responsiblegambling.org
  Evidence-based research and resources for problem gambling in Canada
• Problem Gambling Institute of Ontario
  Provides treatment and support services across Ontario
• Gamblers Anonymous
  Peer support meetings available across Canada

International Organizations

• National Council on Problem Gambling (USA)
  www.ncpgambling.org
  1-800-522-4700 (Helpline)
• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au

Take Action Today

If you believe you have a gambling problem, or if someone close to you does, please reach out for help immediately. Problem gambling is a recognized disorder, and professional support is available and effective. There is no shame in seeking assistance—taking action is a sign of strength.

Contact one of the organizations listed above, speak with your doctor, or call a confidential helpline. Recovery is possible, and support is always available.